Our business processes are constantly re-engineered to deliver on solutions, focus on cost reduction, and promote alignment between your business and Information Technology. Our requirements-gathering process and the iterative approach fosters alignment through increased communication between our consultants and you. We use a high level requirements process to define what a solution should provide, not how the solution should work. The “what” is required to ensure early actualization and show progress and, as the project continues and drive alignment between the success criteria and the end result.
Our capability and experience in delivering end-to-end security solutions, covering the breadth and depth of industry leading best practices and guidelines will be a great asset in enabling our team of consultants to accurately scope, size the client requirement and develop a concept and cost the intended solution. A detailed solution proposal is shared with the client, development (acquisition and/or build), configuration, customization, interfaces and functional testing considerations are addressed at this level.
At this stage we deploy the solution into your production environment and support the ongoing use of that solution. Activities include deployment of solution components into the production environment, integration, training, maintenance of security authentication and authorization, change management, production / post implementation support and more.
We believe quality assurance is valuable and a proactive means of communicating with our client management and project team members at key points in the life of engagements. This allows us to monitor and align expectations for all parties. We conduct quality reviews for the projects we undertake. Internal team reviews of work products serve as our primary quality assurance vehicle to ensure performance of the solutions we deploy and client satisfaction by our consultants. Our quality controller is involved in the initiate, execute, and closing phases of projects.